Talked

Reduce the cost of your psychology sessions with Medicare

Medicare rebates claimed for you and paid directly back to your bank account.

Get started - choose a psychologist
Medicare rebates with Talked

Talked has partnered with Hola Health to provide quick and easy access to Medicare rebated psychology and therapy support.

At Talked, we make it incredibly easy to find, book and connect with a Medicare Psychologist. With hundreds of professional general and clinical psychologists who specialise in 50+ areas and speak 40+ languages available, Talked has got you covered.

Get started by choosing a psychologist and booking an appointment. We will process all your Medicare claims on your behalf, so you can get paid directly back to your bank account after each session.

How It Works

  • 1

    Book your psychologist appointment

    Choose your psychologist and book your first appointment. You'll be required to pay for the session up front, but you'll receive a Medicare rebate after your session.

  • 2

    Upload your Medicare documents

    Once you've booked your session you'll be asked to upload your Mental Health Plan and GP referral that you have received from Hola Health. Don't have these yet? See a Hola Health GP.

  • 3

    Receive your rebates

    After your session your Medicare rebate will be paid directly into your bank account. We handle all the paperwork for you, so you don't need to do anything.

    Your rebate will be either $93 for a general psychologist appointment or $137 for a clinical psychologist.

  • 4

    Easily track your sessions

    Your Talked account makes it easy to track how many Medicare sessions you have remaining and how to access more.

    Medicare rebates with Talked

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Frequently Asked Questions

What do I need to book my first Medicare session?

You need 3 things before you can claim a Medicare rebate - a valid Medicare card, a Mental Health Plan and a referral from your GP.

If you don't already have a referral you can book a bulk billed appointment with our partner GP Hola Health.

You are entitled to 10 rebated sessions per calendar year, but your first referral will provide you access for just 6 rebated therapy sessions, you'll then be required to have a check-in with your GP to get access to the other 4 sessions.

After each session we will process your Medicare claim for you and your rebate will be paid directly back into your bank account.

If you would rather see a therapist without worrying about Medicare you can simply book a session with any of our therapists now.

Can I see a GP Online?

Yes, you can book a bulk-billed appointment with our partner GP - Hola Health. They will prepare a Mental Health Plan and referral for you which you can then upload to your Talked account.

We will then process your Medicare claim for you and your rebate will be paid directly back into your bank account after each session.

How can I get a Mental Health Plan and referral from my GP?

The easiest way is to book a bulk-billed online appointment with Hola Health who will prepare a mental health plan and referral for you.

You may also book an appointment with your own GP, and then either upload your documents to Talked yourself or ask your GP to send them to referrals@talked.com.au.

During the appointment your GP will ask you a series of questions about your mental health, often they will use either a K10 or DASS-21 assessment tool, which helps them gauge your level of distress.

They will ask you questions such as "about how often do you feel nervous?". Answer these questions the best that you can, there is no wrong or right answer, your GP is simply trying to understand your situation.

After the assessment your GP will produce 2 documents:

  • a mental health plan which will include your results and the recommendation to see a psychologist
  • and a referral for 6 therapy sessions
Your GP will either email you the documents, print them out or send them directly to us.

Your GP can make your referral out to "Talked Therapy", which will allow you to book a session with any of our psychologists and social workers.

How do I select a psychologist for my referral?

During your GP appointment you can let them know that you have found a therapist on Talked and they can make your referral out to "Talked Therapy".

Even if there is a specific therapist listed on your referral you can still get Medicare rebates when you book with a different therapist. Your referral can be used with any of our therapists so find the right one for you. You may also switch therapists at any point without the need for a new referral.

If you already have a referral for a different psychologist or service you can still use that referral to get a rebate with any of our psychologists and social workers, you do not need to get a new referral.

Once you have your referral you can upload it to your Talked account after you've booked an appointment.

Do I still need to pay for the session?

Yes, once you've found the therapist you would like to see you will need to pay for your session upfront. We will then process your Medicare claim for you and you'll be paid the rebated amount directly back into your bank account.

If you are looking for bulk billing sessions please get in touch with us to see if we can accomodate you.

Will you process my Medicare claim for me?

Yes, after each session we will process your Medicare claim for you and you'll be paid the rebate amount back into your bank account a few days later.

You must ensure that your Mental Health Plan and referral are all still valid or Medicare will not accept your claim.

No wait times

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Psychologists near you in every Australian state.

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The best step I could of taken

by Danielle

I felt heard and validated on my first session. Have booked again and looking forward to it

Great!

by Clark

Easy to use. Clear and upfront. No surprises. Connected to a fabulous therapist.

Amazing platform for therapists!

by Michael

My experience since joining Talked has been wonderful. All of the traditional client onboarding processes are taken care of. Individual client profiles has made communicating and rebooking hassle free, plus automatic reminders are sent out before sessions (yay!)

This has helped to make things easier.

by Nicky

Throughout the hardships of life and to share it with someone who is listening and being there is helpful.

Fantastic service!

by B Robins

This service is brilliant for accessing therapy at a time that suits you, through a variety of options (video or voice call or messaging). It’s easy to book & the therapist I now use is fantastic.

In control

by Laura

Love that I can see the reviews and profile of the therapist. I can filter to match my budget but still get a quality service. My first session went really well and I've booked again.

I'm really excited about future therapy sessions

by Kat. T

I'm really excited about future therapy sessions with Tamara. She made it so easy to begin this journey. Thank you for being so kind.

Super convenient and hassle free service!

by Emma

This platform was extremely convenient and straightforward to use. There were a variety of therapists to choose from to suit my needs and the whole process was easy and hassle free.

Excellent service

by Peter

Booking and payments process was super quick and smooth and I liked that the therapy video session was directly on the platform and they don't force you to download any additional apps. I'll definitely be coming back and would also recommend Talked to everyone else! Great service!

Thank you for this site!

by Christina

Being able to find a right therapist with this website has been really helpful.

Great platform, makes connecting with the right...

by Susanna K.

This platform was so easy to use, to search for the therapist, I thought would best suit my needs. I found someone I connect really well...

Very easy and convenient

by Rebecca

Talked is very easy to use and really convenient to be able to book therapy sessions when they suit. There are so many therapists to choose from and the profiles make it easy to find the right one. It’s great to be able to send the therapists a message...

A great platform for counsellors and clients

by Karen

As a Registered Counsellor, I have been finding the Talked platform easy to use. The admin staff are very helpful and quick to respond to questions or problems. It is set up well, with everything in one place: therapist selection, appointment booking, messaging, payments etc. I highly recommend Talked for both counsellors and clients.

Fantastic staff, easy to use platform and easy to book

by LMA

It's cheaper and better experience then face to face therapy. The staff are well trained, kind and offer a range of different support techniques. Really awesome platform.