Reduce the cost of your psychology sessions with Medicare

Medicare rebates claimed for you and paid directly back to your bank account.

Get started - choose a psychologist
Medicare rebates with Talked

Talked has partnered with Hola Health to provide quick and easy access to Medicare rebated psychology and therapy support.

At Talked, we make it incredibly easy to find, book and connect with a Medicare Psychologist. With hundreds of professional general and clinical psychologists who specialise in 50+ areas and speak 40+ languages available, Talked has got you covered.

Get started by choosing a psychologist and booking an appointment. We will process all your Medicare claims on your behalf, so you can get paid directly back to your bank account after each session.

How It Works

  • 1

    Book your psychologist appointment

    Choose your psychologist and book your first appointment. You'll be required to pay for the session up front, but you'll receive a Medicare rebate after your session.

  • 2

    Upload your Medicare documents

    Once you've booked your session you'll be asked to upload your Mental Health Plan and GP referral that you have received from Hola Health. Don't have these yet? See a Hola Health GP.

  • 3

    Receive your rebates

    After your session your Medicare rebate will be paid directly into your bank account. We handle all the paperwork for you, so you don't need to do anything.

    Your rebate will be either $93 for a general psychologist appointment or $137 for a clinical psychologist.

  • 4

    Easily track your sessions

    Your Talked account makes it easy to track how many Medicare sessions you have remaining and how to access more.

    Medicare rebates with Talked

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Frequently Asked Questions

What do I need to book my first Medicare session?

You need 3 things before you can claim a Medicare rebate - a valid Medicare card, a Mental Health Plan and a referral from your GP.

If you don't already have a referral you can book a bulk billed appointment with our partner GP Hola Health.

You are entitled to 10 rebated sessions per calendar year, but your first referral will provide you access for just 6 rebated therapy sessions, you'll then be required to have a check-in with your GP to get access to the other 4 sessions.

After each session we will process your Medicare claim for you and your rebate will be paid directly back into your bank account.

If you would rather see a therapist without worrying about Medicare you can simply book a session with any of our therapists now.

Can I see a GP Online?

Yes, you can book a bulk-billed appointment with our partner GP - Hola Health. They will prepare a Mental Health Plan and referral for you which you can then upload to your Talked account.

We will then process your Medicare claim for you and your rebate will be paid directly back into your bank account after each session.

How much money will I get back from Medicare?

You'll receive a rebate of either $93 for a general psychologist appointment or $137 for a clinical psychologist.

This amount will be paid directly into your bank account after each session. We handle all the paperwork for you, so you don't need to do anything.

How can I get a Mental Health Plan and referral from my GP?

The easiest way is to book a bulk-billed online appointment with Hola Health who will prepare a mental health plan and referral for you.

You may also book an appointment with your own GP, and then either upload your documents to Talked yourself or ask your GP to send them to referrals@talked.com.au.

During the appointment your GP will ask you a series of questions about your mental health, often they will use either a K10 or DASS-21 assessment tool, which helps them gauge your level of distress.

They will ask you questions such as "about how often do you feel nervous?". Answer these questions the best that you can, there is no wrong or right answer, your GP is simply trying to understand your situation.

After the assessment your GP will produce 2 documents:

  • a mental health plan which will include your results and the recommendation to see a psychologist
  • and a referral for 6 therapy sessions
Your GP will either email you the documents, print them out or send them directly to us.

Your GP can make your referral out to "Talked Therapy", which will allow you to book a session with any of our psychologists and social workers.

How do I select a psychologist for my referral?

During your GP appointment you can let them know that you have found a therapist on Talked and they can make your referral out to "Talked Therapy".

Even if there is a specific therapist listed on your referral you can still get Medicare rebates when you book with a different therapist. Your referral can be used with any of our therapists so find the right one for you. You may also switch therapists at any point without the need for a new referral.

If you already have a referral for a different psychologist or service you can still use that referral to get a rebate with any of our psychologists and social workers, you do not need to get a new referral.

Once you have your referral you can upload it to your Talked account after you've booked an appointment.

Do I still need to pay for the session?

Yes, once you've found the therapist you would like to see you will need to pay for your session upfront. We will then process your Medicare claim for you and you'll be paid the rebated amount directly back into your bank account.

If you are looking for bulk billing sessions please get in touch with us to see if we can accomodate you.

Does my referral or Mental Health Plan expire?

No, neither of these documents expire, however you are only entitled to 10 rebated sessions per calendar year.

As long as you haven't used all the sessions specified on your referral, then you may upload it to your Talked account and book a session with any of our psychologists.

Will you process my Medicare claim for me?

Yes, after each session we will process your Medicare claim for you and you'll be paid the rebate amount back into your bank account a few days later.

You must ensure that your Mental Health Plan and referral are all still valid or Medicare will not accept your claim.

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