Access Australia's best EAP for small business

An EAP Built For Small Business

At Talked, we are committed to helping small businesses access affordable and comprehensive well-being support for their employees. We know that as owners and HR managers, ensuring the mental health and subsequently the productivity of employees is important. However, the ability to support employees on a limited budget means that the solutions are either sub-par or non-existent.

Enter Talked's purpose-built, confidential and easy-to-use EAP for small businesses. Never again will small businesses need to ask "What's the best small business EAP" as Talked has the answer.

How Talked's EAP Empowers Small Business

Tailor-made Content

Talked has curated hundreds of hours of tailored mental health and wellbeing articles and resources. These are freely accessible to employees regardless of their utilization of the therapy services. We are committed to improving well-being through delivering relevant to up-to-date content to our clients.\

Well-being Assessments

We empower small business organisations to regularly check in with their employees through our industry-recognised well-being assessments. These assessments provide deeper insights into the mental state of an organizations employees. These insights then in turn inform management on what actions to take to improve well-being.

Psychology and Counselling

With over 150 psychologists, counsellors and social workers available, employees can find, book and connect with their chosen therapist in 12 hors. Talked offers employees the choice to book a session via telehealth, over the phone, via instant message or in person.

Talked's EAP Benefits for Employees

Access to Confidential and Professional Support

• Talked's EAP provide employees with confidential, private therapy with their choice of psychologist or counsellor.

• Employees can choose how they wish to communicate whether that be via telehealth, text, phone or in person.

Improved Mental Health and Well-being

• Talked's psychologists and counsellors are trained to assist employees improve their mental health whether they are seeking support for anxiety, stress or anything else.

• Employees are better equipped with resources as well as strategies on how to manage their mental health and are empowered to succeed.

Supportive Work Environment

• By showing employees that their small business employer cares about their well-being, a positive workplace culture can be fostered.

• By offering services like an EAP, businesses can foster a positive environment where employees feel valued, leading to greater loyalty and engagement. Supporting employee well-being is crucial for retention and job satisfaction.

Continuity of Care

• After employees have completed the sessions allocated by their employer, they can continue to see the same therapists on Talked. We can easily help them process their Medicare or private health insurance claims.

Aligning Business, Employee and Talked's Incentives

Our goal is to ensure that there are no misaligned incentives. Unfortunately, we know that utilisation of EAPs can tend to be low, sitting at ~3-5% of the total workforce. Traditional EAPs have historically taken advantage of this low utilisation to charge small businesses and SMEs for a service that isn't fully utilised.

That's why at Talked, we want to realign these incentives. We want to make sure that business needs, employee needs and Talked's needs are all facing the same direction.

Employers should only pay for sessions that are utilised by their employees. It is in Talked's interest to deliver the best service to employees to ensure that they connect with and match with the right therapist for them. When employees improve their mental health, it is ultimately the business that benefits.

If you want to get started with Talked's EAP, reach out today and start supporting your employee's mental health.