How to evaluate the credibility of online mental health resources

Mental health information has become more accessible than ever, thanks to the internet and publishers of research and educational content. But as reliable content breaks access barriers, so do misleading and potentially harmful materials.

Critical thinking is crucial in filtering digital content and keeping yourself safe from false and outdated advice. In this article, we’ll walk through some key evaluation criteria and provide a list of reputable sources to help guide your research on different mental health questions.

What to look for in mental health resources? 

Anyone can create a mental health website and publish content. When you land on a resource page, you should check some details before you believe or act on any advice. 

1. Expert authors and reviewers

A credible mental health platform features content written and/or reviewed by qualified professionals, such as psychologists, psychiatrists, social workers, or registered counsellors.  The platform should identify their authors and reviewers, outlining their professional background and why they are credible in the mental health space.

Red flag: Content written by anonymous or unverified authors

2. Evidence-based information

Reliable platforms support their content with evidence, often referencing peer-reviewed studies, official guidelines and statistics, or reputable health organisations. The information should be grounded in science, not just personal anecdotes or opinions, especially when discussing treatment options or diagnoses.

If you find a very prescriptive, advice-heavy resource with little to no supporting research, it’s likely best to click away and find a more trustworthy source.

Red flag: Mental health websites that make bold claims without supporting evidence or references

3. Transparency and editorial standards

Trustworthy sites are upfront about how their content is created and reviewed. Some platforms publish their editorial policies and fact-checking processes, while others simply indicate who wrote or reviewed their content. Both can be sufficient, depending on the type or depth of information they publish.

Transparency helps readers understand a publisher’s motives and whether any bias may be present, especially if a material is sponsored or funded by an organisation or business. 

Red flag: Lack of editorial transparency

4. Regular content updates

Mental health research is constantly growing, so it’s reasonable to expect platforms to update their articles with fresh references and research findings. Look for signs that a page is reviewed regularly. Publishers often include a “Last Updated” date near the main heading of their article.

Red flag: Outdated content and references

5. Professional affiliations and recognitions

A strong indicator of credibility is whether a platform is affiliated or has worked with recognised institutions, such as universities, government agencies, or professional health organisations. Endorsements or collaborations with mental health experts can further boost trustworthiness.

Red flag: A lack of professional connections and partnerships

Reputable online mental health resources

Here are some well-established platforms that provide evidence-based information and valuable resources.

Our editorial team at Talked regularly study new research from these mental health websites, including them as references before submitting articles to our partner clinical psychologists for medical review.

1. Beyond Blue

Website: www.beyondblue.org.au

Beyond Blue is one of Australia's most trusted mental health organisations. It offers extensive information on anxiety, depression, suicide prevention, and overall wellbeing. The platform features evidence-based resources, personal stories, and professional guidance to help individuals understand and manage their mental health. Beyond Blue also provides free support services via phone, chat, and online forums.

2. Black Dog Institute

Website: www.blackdoginstitute.org.au

The Black Dog Institute is a leading research institute that studies mental health across people’s lifespan, from childhood to adulthood. Their platform combines academic research with practical tools, offering self-assessments, fact sheets, and mental health programs and apps tailored for individuals, workplaces, and schools.

3. Head to Health

Website: www.headtohealth.gov.au

Head to Health is a government-run portal designed to connect Australians with high-quality digital mental health services. It features a curated collection of apps, online programs, and websites that have been evaluated for safety and efficacy. Whether you're looking for immediate help or preventative tools, Head to Health offers a reliable, centralised space to explore online mental health support options.

4. Lifeline

Website: www.lifeline.org.au

Lifeline is a national charity providing 24/7 crisis support and suicide prevention services across Australia. In addition to its emergency helpline, the website offers a wide range of resources for people in distress and those looking to support loved ones. Lifeline’s information is practical, accessible, and built around the goal of saving lives through compassionate, non-judgmental support.

5. National Institute of Mental Health (NIMH - USA)

Website: www.nimh.nih.gov

As the leading federal agency for mental health research in the United States, the NIMH provides comprehensive, science-backed information on mental disorders, treatments, and current research findings. Its resources are especially useful for those seeking in-depth insights into the biological and clinical aspects of mental health. While USA-based, much of their content is applicable globally and regularly referenced by professionals.

6. Psychreg

Website: www.psychreg.org

Psychreg is an online platform that publishes mental health articles, research findings, and educational content on psychology and wellbeing. It includes the Psychreg Journal of Psychology, an open-access journal featuring contributions from researchers, practitioners, and advocates. While not government-affiliated, Psychreg encourages diverse voices and aims to make academic insights more accessible to a wider audience.

7. World Health Organization (WHO) - Mental Health

Website: www.who.int/health-topics/mental-health

The WHO provides global leadership in public health, including mental health policy, prevention, and care. Its mental health section offers a wealth of data, international guidelines, and research on topics such as depression, suicide, substance use, and health equity.

The platform is especially useful for those interested in global trends, evidence-based interventions, and cross-cultural perspectives on mental health.

Digital literacy can save lives

Online mental health resources provide valuable insights and support, but it’s essential to verify their credibility. By evaluating factors like author expertise, evidence-based information, and editorial transparency, you can make informed decisions about the resources you trust.

If you're looking for reliable mental health support, government-backed platforms like Beyond Blue, Head to Health, and Lifeline remain excellent starting points. Digital media platforms like Psychreg also offer engaging discussions and research but should be used alongside other well-established sources.

If you feel overwhelmed, numb, or hopeless, it’s best to see a qualified mental health therapist as soon as possible.